Privacy Policy

We collect the following types of information:

• Account Information
  When you create an account, we collect your name, email address, company name, and billing details.
• Usage Data
  We automatically collect data about how you interact with the Service, including pages visited, features used, and session duration.
• Monitoring Data
  When you configure brand monitoring, we collect the brand names, keywords, and AI platform queries you set up. We also store the AI-generated responses and mention data we retrieve on your behalf.
• Device & Log Data
  We collect IP addresses, browser type, operating system, and device identifiers for security and analytics purposes.

• To provide, maintain, and improve the Service
• To monitor your brand's visibility across ChatGPT, Claude, Perplexity, and Gemini
• To generate analytics reports, GEO Scores, and actionable recommendations
• To process payments and manage subscriptions
• To send transactional emails (reports, alerts, account notifications)
• To detect and prevent fraud or abuse
• To comply with legal obligations

We do not sell your personal data. We may share your information with:

• Service Providers — Third-party companies that help us operate the Service (hosting, payment processing, email delivery)
• Analytics Partners — We use privacy-focused analytics (Umami) that do not use cookies or collect personally identifiable information
• Legal Requirements — When required by law, regulation, or legal process

We retain your account data for as long as your account is active. Monitoring data (AI responses, mention history) is retained for the duration of your subscription plus 30 days after cancellation. You may request deletion of your data at any time.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

For users in Brazil, these rights are provided under the LGPD. For users in the EU/EEA, under the GDPR.

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. However, no method of transmission or storage is 100% secure.

The Service is not directed to individuals under 18. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.